You can limit your customers so that they can't cancel or pause their subscriptions before a defined number of successful payments. 🚫
In this article you will read:
What is the common application?
Having this option on your subscription plan would be beneficial to your business by increasing subscriber retention. It guarantees your recurring revenue for a minimum number of orders for every subscription on your store.💸
Where can I access this option?
You can access this option from the Subscription plans> Selling plan > advanced settings. Follow these steps:
1- Go to the Subscription plans tab
2- Create a new Subscription plan
3- Add the products that you like
4- Click on the Add Selling plan
5- Set the frequencies that you want
6- Click on Show advanced settings
7- Set the <Customer can cancel> option to your preferred period.
For example, if you set the <Customer can cancel> option to <After 3 successful payments>, Subify won't let your customer cancel or pause this subscription before 3 successful payments.
If one of these three payments is skipped or failed, it does not count as a successful payment.
How is the limitation applied?
If your customer click on the pause or cancel buttons of a subscription contract, this warning will pop up and inform you about the limitation:
Let your customers know about it, too
Let your customers know about your subscription cancelation policy. You can inform them on your store: explain it in the product description, subscription FAQ, or anywhere on the product page. If you have a subscription landing page, it would be good to put it there, too.