You can limit your customers so that they can't cancel or pause their subscriptions before a defined number of successful payments. ๐Ÿšซ

In this article you will read:

What is the common application?

Having this option on your subscription plan would be beneficial to your business by increasing subscriber retention. It guarantees your recurring revenue for a minimum number of orders for every subscription on your store.๐Ÿ’ธ

Where can I access this option?

You can access this option from the Subscription plans> Selling plan > advanced settings. Follow these steps:

1- Go to the Subscription plans tab

2- Create a new Subscription plan

3- Add the products that you like

4- Click on the Add Selling plan

5- Set the frequencies that you want

6- Click on Show advanced settings

7- Set the <Customer can cancel> option to your preferred period.

For example, if you set the <Customer can cancel> option to <After 3 successful payments>, Subify won't let your customer cancel or pause this subscription before 3 successful payments.

If one of these three payments is skipped or failed, it does not count as a successful payment.

Check out this gif: ๐Ÿ“ฝ๏ธ

How is the limitation applied?

If your customer click on the pause or cancel buttons of a subscription contract, this warning will pop up and inform you about the limitation:

Customer portal:

Let your customers know about it, too

Let your customers know about your subscription cancelation policy. You can inform them on your store: explain it in the product description, subscription FAQ, or anywhere on the product page. If you have a subscription landing page, it would be good to put it there, too.

Did this answer your question?