In case you want your subscriptions to get delivered on a specific day of the week/month/year or you are offering a membership and want to bill your customer on specific days, you can set a Delivery Day in the selling plan of your subscription plan.

Since the functionality of this feature can be a bit complicated, we highly recommend watching its video or placing a test order and testing it out yourself.


In this article you will read:


What are the common applications?

Delivery Restrictions
You can use this option on your subscription plan if you have restrictions for delivery and don't have the option to deliver on any day of the week/month/year.

Decrease shipping and fulfillment costs

A pre-determined delivery day can lower your costs and effort in Shipping and order fulfillment.

Sync subscription orders

Also, if you want all the subscription orders of one subscriber to get billed or delivered together in one day, you can set a similar Delivery Day for all your subscription plans on Subify.


Where can I access the delivery day option?

You can access this option from the Subscription plans> Selling plan > advanced settings.

Delivery Day is only available for selling plans with Weekly, Monthly, and Yearly frequencies. (NOT daily)

Follow these steps:

1- Go to the Subscription plans tab

2- Create a new Subscription plan

3- Add the products that you like

4- Click on the Add Selling plan

5- Set the frequencies that you want

6- Click on Show advanced settings

7- Set the <Delivery/billing day> option to your preferred time.

The options for <Delivery/billing day> change based on the frequency of your subscription:

Weekly:

You need to choose the day of the week

Monthly:

You need to choose the day of the month

Yearly:

You need to choose both the month and the day of the month.


Delivery Day for pay-per-delivery subscriptions

For example, if you create a subscription plan with the following selling plans:

<Selling plan type> : Pay-per-delivery subscription
<Delivery every> : 1 week

<Delivery/billing day> : Saturday

When the customer subscribes to the product and makes their first payment at the checkout, an order is created in your Shopify panel for the first delivery of this subscription on the exact day that customer subscribed.

But after that, Subify will automatically charge your customer every Saturday for the rest of the subscription, no matter when the initial order was placed. And so, every Saturday, a new order is created for the renewal of this subscription on your Shopify panel.

If one order is skipped, then the next order will automatically skip to the next Saturday.

Check out this subscription contract on Subify as an example:

Real Example:
Let's say your customer subscribes to this pay-per-delivery subscription or membership on Sunday, Dec 11th: the first order is created on that exact day, Dec 11th. And the next renewal of this subscription would be the next upcoming Saturday, Dec 17th. And it continues to Dec 24th, Dec 31st, ...

Check out this gif on how to set the delivery day in pay-per-delivery subscriptions, and how it turns out on the subscription contract: ๐Ÿ“ฝ๏ธ


Delivery Day for pre-paid subscriptions

For example, if you create a subscription plan with the following selling plans:

<Selling plan type> : Pre-paid subscription
<Delivery every> : 1 month

<Bill every> : 3 deliveries

<Delivery/billing day>: <1st of the month>

After the first payment that the customer does at the checkout, an order is created in your Shopify panel with 3 fulfillment options. The first fulfillment date is the same as the payment date. But the rest are automatically scheduled for the 1st day of upcoming months.

Three months later, at the renewal of this pre-paid subscription, Subify will automatically charge your customer again on the first day of that month, for the next three upcoming deliveries. And again a new order will be created for these three deliveries. (all dated the 1st day of each month).
This will continue for the rest of the subscription. No matter when the initial order was placed.

If one order is skipped, then the next order will automatically skip three months and again takes place on the 1st day of that month.

Real Example:
Let's say your customer subscribes to this pre-paid subscription or membership on Sunday, Dec 11th. The first order is created on Dec 11th containing 3 fulfilments for Dec 11th, Jan 1st, and Feb 1st. And the next renewal of this subscription would be on March 1st.

Check out this gif on how to set the delivery day for pre-paid subscriptions, and how it turns out on the subscription contract and orders: ๐Ÿ“ฝ๏ธ


How to add a Delivery Day to existing subscription plans?

You can edit the selling plan of an existing subscription plan. Go to the Subscription plan tab and click on the subscription plan, and then click on the dots next to the Selling Plan to edit it.

Please note:

Editing a subscription plan won't change the previous subscription contracts and only affect the future subscriptions on your store. If you want to change the delivery day on existing subscriptions, please contact our support from the app.


Cut-off period

When you set a <Delivery/Billing Day> for your subscription, you can also set a cut-off period for it to filter out just or newly created subscription orders that are too close to the pre-defined delivery day.


Let your customers know about it, too

Let your customers know about your subscription delivery day. You can inform them on your store: explain it in the product description, subscription FAQ, or anywhere on the product page. If you have a subscription landing page, it would be good to put it there, too.

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