In case you want your subscribers/members to get charged on a specific day of the week/month/year, you can set a Billing/Delivery Day in your selling plan's advance settings.
Since the functionality of this feature can be a bit complicated, we highly recommend placing a test order and testing it out yourself.
In This Article:
What are the common applications of Billing Day?
You can use this option on your subscription plan if you have restrictions for delivery and don't have the option to deliver on any day of the week/month/year.
Decrease shipping and fulfillment costs
A pre-determined billing day can lower your costs and effort in Shipping and order fulfillment.
Sync subscription orders
Also, if you want all the subscription orders of one subscriber to get billed or delivered together in one day, you can set a similar Billing Day for all your subscription plans on Subify.
How can I set a Billing Day for my subscriptions?
You can set a Billing day for each of your selling plans in Subify. From the Subify app, go to the Subscription plans tab > Selling plan > Advanced settings > "Select specific day" option.
Follow these steps:
1- Go to the Subscription plans tab.
2- Create a new Subscription plan.
3- Add the products that you like.
4- Click on the Add Selling plan.
5- Set the frequency and discounts.
6- Click on Show Advanced settings
7- Set the <Select Specific day> option to your preferred time.
The options for <Billing day> change based on the frequency of your subscription:
You need to choose the day of the week
You need to choose the day of the month
You need to choose both the month and the day of the month.
Billing Day for pay-per-delivery subscriptions
When the customer subscribes to the product and makes their first payment at the checkout, an order is created in your Shopify panel for the first delivery of this subscription on the exact day that the customer subscribed.
But after that, Subify will automatically charge your customer every Saturday for the rest of the subscription, no matter when the initial order was placed. And so, every Saturday, a new order is created for the renewal of this subscription on your Shopify panel.
If one order is skipped, then the next order will automatically skip to the next Saturday.
Check out this subscription contract on Subify as an example:
Let's say your customer subscribes to this pay-per-delivery subscription or membership on Sunday, Dec 11th: the first order is created on that exact day, Dec 11th. And the next renewal of this subscription would be the next upcoming Saturday, Dec 17th. And it continues to Dec 24th, Dec 31st, ...
Billing Day for pre-paid subscriptions
After the first payment that the customer does at the checkout, an order is created in your Shopify panel with 3 fulfillment options. The first fulfillment date is the same as the payment date. But the rest are automatically scheduled for the 1st day of upcoming months.
Three months later, at the renewal of this pre-paid subscription, Subify will automatically charge your customer again on the first day of that month, for the next three upcoming deliveries. And again a new order will be created for these three deliveries. (all dated the 1st day of each month).
This will continue for the rest of the subscription. No matter when the initial order was placed.
If one order is skipped, then the next order will automatically skip three months and again takes place on the 1st day of that month.
Let's say your customer subscribes to this pre-paid subscription or membership on Sunday, Dec 11th. The first order is created on Dec 11th containing 3 fulfilments for Dec 11th, Jan 1st, and Feb 1st. And the next renewal of this subscription would be on March 1st.
How to add a Billing Day to existing subscription plans?
You can edit the selling plan of an existing subscription plan. Go to the Subscription plan tab and click on the subscription plan, and then click on the dots next to the Selling Plan to edit it.
Editing a subscription plan won't change the previous subscription contracts and only affect the future subscriptions on your store. If you want to change the billing day on existing subscriptions, please contact our support from the app.
When you set a <Delivery/Billing Day> for your subscription, you can also set a cut-off period for it to filter out just or newly created subscription orders that are too close to the pre-defined billing day.
Let your customers know about it, too
Let your customers know about your subscription billing day. You can inform them on your store: explain it in the product description, subscription FAQ, or anywhere on the product page. If you have a subscription landing page, it would be good to put it there, too.