The campaign statuses in Discounty play a crucial role in managing and tracking your discount campaigns. This section provides an overview of these statuses, their descriptions, and their significance. Understanding these statuses will help you effectively monitor and optimize your campaigns. Let's explore the campaign statuses in Discounty.
A campaign with the "Active" status is active and running on your store. It means that the discount or offer associated with the campaign is currently applied to the eligible products. Customers can take advantage of the discounts offered by the active campaign.
The "Scheduled" status means that the campaign is set to become active at a future date and time. It indicates that the campaign is not currently active but will automatically start to transit to the "Active" status at the scheduled time.
The "Inactive" status indicates that a campaign has been deactivated by the merchant. It means that the discount or offer associated with the campaign is not applied to any products, and it is not visible to customers. Inactive campaigns can be reactivated if you decide to run them again.
When a campaign reaches its specified scheduled end date, it transitions to the "Expired" status. It indicates that the campaign is no longer active, and the discount or offer associated with it is no longer applied to any products.
5. Action required
The "Action required" status is triggered when using the automatic discount code mechanism for campaigns that involve a minimum quantity or tier-based discounts. Shopify imposes a limitation on the number of active automatic discount codes, allowing a maximum of 25 codes at a time. If creating a new campaign would exceed this limit, the status will be set to "Action required." In such cases, you need to deactivate some existing discount codes in Shopify to ensure compliance with the limitation. Once the necessary discount codes have been deactivated, you can proceed to activate the campaign successfully.
The "Queued" status means that the campaign is in line and awaiting its turn to be processed by the system.
During the "Processing" state, the system identifies the eligible products based on the defined filters and calculates the number of variants that meet the campaign criteria. This step occurs before the actual discount is applied to the products.
8. Adding discount to products
This status indicates that the campaign is in the process of applying the discount to the relevant products one by one. The system is updating the prices of the specified products to reflect the discounted amount. The numbers displayed in parentheses, such as (530/1000), represent the progress of the discount application. In this example, 530 out of 1000 variants have already been discounted.
9. Reverting to original prices
This status indicates that the campaign is in the process of removing the discounts and reverting the prices of the affected products back to their original values. The numbers displayed in parentheses, such as (470/1000), represent the progress of the discount removal. In this example, 470 variants remain to be reverted to their original prices out of a total of 1000 variants.
10. Needs upgrade
The "Needs upgrade" status signifies that the campaign needs an upgrade to proceed. In Discounty, each plan has a specific limit on the number of variants that can receive discounts. For example, free users are able to discount up to 100 variants, while basic users can discount up to 1000 variants, and so on. If the campaign includes more variants than the your current plan allows, the status will be "Needs upgrade" until you upgrade your plan to accommodate the required number of variants.
11. Deactivating Shopify discounts
When the merchant activates the "Prevent combination with Shopify discounts" setting from the settings page, the Shopify discounts associated with their previous active Discounty campaigns will be deactivated as well. During this process, the status of those campaigns will be "Deactivating Shopify discounts" until the update is completed.
12. Restoring Shopify discounts
When the merchant deactivates the "Prevent combination with Shopify discounts" setting from the settings page, the Shopify discounts associated with their previous active Discounty campaigns will be restored as well. During this process, the status of those campaigns will be "Restoring Shopify discounts" until the update is completed.